24x7 TowingTowing and vehicle recovery
Request a tow for a broken-down vehicle or a vehicle that cannot continue its journey. Tell the provider whether you have a preferred workshop or drop-off point.
Mobile mechanic and breakdown assistance
Request mechanical assistance for a vehicle problem that may be assessed at the scene. Not every fault can be repaired roadside; towing may still be needed.
Request help nowWhat to tell the provider
Describe warning lights, unusual sounds and whether the engine can start. Share relevant symptoms with the provider rather than guessing a diagnosis; confirm inspection and parts charges before work.
Agree the scope and quote with the provider before work starts. Do not assume that submitting a request confirms a driver, price or arrival time.
How to request help
- Choose your vehicle location using GPS, place search or the map.
- Select a service and enter your vehicle or plate number, contact number and any useful notes. Complete the human verification and send.
- Keep the tracking link. After acceptance, contact the assigned provider and follow location or ETA when they share GPS.
Service coverage
Requests are matched by state and service across Peninsular Malaysia, including Kuala Lumpur, Selangor and Johor. A matching provider must accept the request. Availability depends on the area and the help needed. Sabah, Sarawak and Singapore are not currently listed in the towing request form.
JohorKedahKelantanMelakaNegeri SembilanPahangPenangPerakPerlisPutrajayaSelangorTerengganuKuala Lumpur
Common questions
How do I choose my breakdown location?
Use GPS, search for a place or adjust the pin on the map, then confirm. On a highway, add the KM marker and direction to help the provider find you.
Can my family track the rescue without an app?
Yes. Share the job tracking link. It opens in a browser and shows job progress. Live location and ETA appear when the assigned provider is sharing location.
Which roadside services can I request?
Towing, battery, tyre, lockout, fuel and mechanical assistance. Availability depends on the service providers covering your state and the help you need.
Can I request a tow without creating an account?
Yes. Choose your location and service, enter your vehicle details and phone number, complete human verification and send. Keep the tracking link to return to your request.
Where is towing available?
Requests cover Peninsular Malaysia, including Kuala Lumpur, Selangor and Johor, and are matched by state and service. A provider must accept; availability is not guaranteed. Sabah, Sarawak and Singapore are not currently in the towing request form.
How much does towing cost?
There is no fixed towing price published on this site. Ask the provider for a quote before work starts, including the destination, vehicle needs and any tolls or additional charges.
How quickly will a tow truck arrive?
Arrival depends on a provider accepting, their location and road conditions. When the assigned provider shares GPS, the tracking page can show a live location and estimated arrival time. No fixed arrival time is guaranteed.
Does using the website mean my insurance covers the tow?
No. Recording an insurer or claim reference does not confirm cover, panel membership or claim approval. Confirm eligibility and payment arrangements with your insurer and the provider before work.
Is reporting an incident the same as requesting towing?
No. An incident report shares road conditions and requires a verified registered account. To ask a provider to help your vehicle, use the towing request form; this can be sent without an account.
Other services
Battery and jump-start assistance
Request help for a vehicle that will not start or a suspected flat battery. The provider can discuss whether assessment, jump-starting or replacement is suitable.
Flat tyre and spare-wheel assistance
Request tyre assistance for a puncture or damaged tyre. A provider can confirm whether a spare-wheel change, inflation or further tyre work is possible at your location.
Vehicle lockout assistance
Request help if the keys are locked inside your vehicle. A suitable provider must confirm that they can handle the model and type of locking system.
Emergency fuel delivery assistance
Request fuel assistance if your vehicle has run out of fuel. A provider must confirm fuel availability, access to the location and the amount they can bring.
24x7 Towing is a request and tracking platform. Local providers supply the service; availability and acceptance are required.